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Position: Manager Warrandyte Neighbourhood House

Reports to: Warrandyte Neighbourhood House Board of Governance

Hours: Permanent part-time – 26 hours per week

Classification: Social, Community, Home Care and Disability Services Industry Award 2010 -  7.1

Organisational Context

The Warrandyte Neighbourhood House (WNH) is located in Warrandyte a suburb in the North East of Melbourne known for its picturesque Yarra River setting, its artistic community and the vibrant nature of its Community.

WNH is a not-for-profit community centre funded by the Department of Families, Fairness and Housing (DFFH) under the Neighbourhood House Coordinator Program. WNH also applies for a variety of funding opportunities from local government, charities and community groups.

The WNH provides services in a welcoming, supportive, and inclusive manner. The House operates from a modern Community Centre adjacent to the Warrandyte Library and a number of other local community groups also provide services from the Centre.  The house is governed by a voluntary Board of Governance. 

In addition to the Manager, staffing consists of two further part time employees. A Programs and Administrative Officer (21 hours), Admin and Finance Assistant (12 hours).

The WNH aims to provide a range of opportunities for local residents to connect and learn and provides opportunity for community participation through localised programs, activities and initiatives that are responsive to identified community needs.

Vision and Mission

The Vision and Mission of the WNH are key drivers of the future direction of the organisation. The Board is currently reviewing the Strategic Plan which is based on the Mission and Vision as set out below. The new Manager will have an opportunity to be involved in this process.


“Connecting you to your community”. Warrandyte Neighbourhood House is a vital community hub, providing an environment where people in the community can connect. We foster relationships in our local area, by encouraging individuals and groups to come together for learning and play, in welcoming, supportive and friendly surroundings.



The purposes of the association are:

  • The House is a not-for-profit association which provides a range of services developed from the expressed needs of our diverse community. The services will continue to reflect these needs as they change over time.

  • To promote community connection

  • To provide opportunities for education in its broadest sense

  • To provide opportunities for individuals and the community to improve their health and well being

  • To provide opportunities for the Warrandyte community to connect to the global community

Position Objective

The Warrandyte House Manager will, on behalf of the Board of Governance, manage the day- to-day operations of the House. This will include program design and implementation, recruiting volunteers and participants, financial management, evaluating and reporting on program delivery, promoting the Neighbourhood House and its affiliated programs, engaging with a range of community, business, government and not-for-profit stakeholders.

The role will facilitate social inclusion for a range of community members and stakeholders.  Build community connection and capacity and strengthen community cohesion. The role also is responsible for the recruitment, training and support of our valued volunteers.

The Manager position reports directly to the Board of Governance.

Key Accountabilities

  • Effective management of staff and volunteers to ensure a safe and values based working environment.

  • Review current performance and work with the Board of Governance to strengthen and build the reputation and capacity of Warrandyte House to deliver its Strategic Plan and associated objectives.

  • Provision of timely advice to the Board regarding changes and trends that may affect program or operational viability.

  • Provide effective financial management of the WNH and submit appropriate financial reports to the Board.

  • Implement new programs and activities to increase community connection and participation

  • Actively seek funding opportunities and prepare written submissions where appropriate.

  • Manage the design, implementation and evaluation of all Warrandyte Neighbourhood House programs against the Victorian Government’s Neighbourhood House Co-ordination (NHCP) Guidelines.

  • Actively manage, prepare for and participate in professional development as required by the Board of Governance including performance appraisal processes.


Key Responsibilities

Design, Implement and Evaluate Programs

  • Co-ordinate and oversee a schedule of high-quality programs, events and activities that support community lifelong learning: improve community connections and reduce social isolation; and facilitate and actively encourage inclusion and diversity.

  • Develop and oversee programs that support improved social and economic outcomes for the local Warrandyte community.

Staff and Volunteer Management

  • Recruit, manage and support the Warrandyte Neighbourhood House staff ensuring all legislative, compliance and HR requirements are met and best practice in relation to the staff are demonstrated and adhered to.

  • Supervise, support and monitor the WNH Volunteers and ensure that volunteers are supported and actively engaged.  

Financial Management and Reporting

  • Develop, write and present monthly reports to the Warrandyte Neighbourhood House Board of Governance.

  • Monitor budget and expenditure financial structure for the operation of the Warrandyte Neighbourhood House ensuring all expenditure is receipted and accounted for. Ensure monthly financial reports are prepared for Board of Governance meetings.

  • Maintain records of activity to ensure all reporting requirements and project evaluations are completed. This includes writing funding submissions and the management and reporting of the DFFH Neighbourhood House program funding.

  • Understand, manage and comply and implement risk management and Occupational Health and Safety requirements at Warrandyte Neighbourhood House.  

Community Development and Partnerships

  • Conduct outreach activities that promote and encourage a broad and diverse range of people from the community to identify with and participate in the Warrandyte Neighbourhood House.

  • Establish strong connections and partnerships with local groups, networks and community members to strengthen and promote the knowledge, skills, capacity and emerging needs of local communities.

  • Attend  Neighbourhood House Victoria and associated network meetings.

  •  Effectively market, advertise and promote programs and initiatives.

  •  Effectively engage community members, service providers, community agencies and other stakeholders to identify collaborative arrangements to meet community needs.

  • Seek funding opportunities and develop relationships with current and prospective funders.

Key Selection Criteria


  1. Tertiary qualifications in Community Development, Social Sciences, a related discipline and/or extensive relevant experience in the field.

  2. Demonstrated experience in developing and managing community development projects and events.

  3. Demonstrated ability to lead, manage and work collaboratively to support staff and volunteers.

  4. Well-developed written and verbal communication skills.

  5. Demonstrated experience in building partnerships, maintaining networks and developing collaborative community opportunities.


  1. Experience in managing a Neighbourhood House or a similar community development organisation or program.

  2. Experience in sourcing, evaluating and writing funding submissions.

  3. Experience in strategic planning and implementation

  4. Demonstrated experience of best practice in relation to the values, principles and practice of community development and/or the Neighbourhood House movement.

  5. Experience in community needs analysis and associated implementation.

  6. A current Australian Driver’s License

Employment Requirements

  • Current Working with Children and Victorian Police Checks

  • Occasional afterhours and weekend work maybe required.


Please supply a current Resume, Cover Letter and a brief response to the Key Selection Criteria to:

Andrea McMahon

By COB Friday 3rd February 2023


For further information please contact Andrea McMahon (9am to 5pm) on 0422 290 580.



Acknowledgement of Country  

Warrandyte Neighbourhood House respectfully acknowledges the Wurundjeri People of the Kulin Nation, who are the Traditional Owners of the land on which our service is located, and we pay our respects to their Elders past, present and emerging.

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