Refund and Cancellation Policy

PAYMENTS AND REFUNDS POLICY

WNH reserves the right to cancel classes/courses with insufficient enrolments.
WNH will not accept the following cards: American express, City Bank, Diners Club.
It will be at the discretion of WNH if a client can join a class/course for part of the term.
Refunds will be issued if a course/class is cancelled by WNH.
In the event WNH withdraws access to a course to a client based on misconduct, the fees for the course will be refunded on a pro-rata basis.
Tuition fees must be paid prior to the commencement of the class/course. Enrolments are not confirmed until payment has been received

All requests for refunds must be lodged prior to withdrawal from the course
An administration fee ($10) per course applies to all refunds
Refunds related to withdrawal of enrolment will only be considered more than five days prior to commencement of a course
Refunds will not be given once classes commence without a medical certificate or where there are exceptional circumstances (‘Exceptional circumstance’ is defined as an unforeseeable event that precludes the client from further participation in the course, or an event beyond the knowledge of the client at time of booking). Applications need to be made in writing for a pro-rata refund.
It is the responsibility of the student to request a refund. WNH does not keep student banking details on file
Refunds are not made in cash

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